The below report details the results of a discovery process designed and implemented by Bridges Intergroup Relations Consulting at the request of Los Angeles Council District 10. This comprehensive discovery process explored the ways we might enhance and support the homeless street engagement process and reduce conflict by utilizing “bridge building” techniques.
In January and February 2022, Bridges held a series of 11 listening sessions with 104 participants that are deeply involved with the street engagement process (including people with lived experience of homelessness, City and County leaders, field staff, advocates/activists, faith leaders, service providers, and neighbors) in order to understand the greatest needs related to bridge building.
This report includes the overarching themes that arose during the listening sessions, and a set of recommendations for Los Angeles leaders interested in making the street engagement ecosystem more collaborative, efficient, and human-centered.
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